Terms and Conditions – NewWheels.pk

1. Introduction

These Terms & Conditions govern your access to and use of the New Wheels website, including all services, products, and content provided through it.

The words "we", "us", and "our" refer to New Wheels, while "you" refers to the website visitor or customer.

2. Services Offered

New Wheels provides a range of tyre and auto care services including:

• Tyre sales (new and branded tyres)
• Wheel alignment and balancing
• Puncture repair and maintenance
• Rim replacement and installation
• Tyre consultation and recommendations

We may update or modify our services at any time without prior notice.

3. Website Usage

You agree to use this website only for lawful purposes and in a way that does not:

• Violate any local, national, or international law.
• Harm or exploit others.
• Interfere with website functionality or security.

Misuse of our website, such as unauthorized data scraping, copying, or hacking attempts, is strictly prohibited.

4. Product Information & Pricing

We aim to provide accurate and updated information regarding tyre brands, prices, and services.

However, prices, stock availability, and specifications may change without prior notice.

All prices displayed on NewWheels.pk are in Pakistani Rupees (PKR) and inclusive or exclusive of taxes as indicated.

In case of an error in pricing or product information, we reserve the right to correct it and update the details accordingly.

5. Appointments and Payments

When booking tyre fitting or other services:

• Confirm your appointment in advance through call, WhatsApp, or our contact form.
• Payments can be made in cash, via bank transfer, or as mutually agreed.
• For online bookings or pre-orders, a small advance may be required to reserve your tyres.

Failure to confirm within the given time may result in cancellation.

6. Returns, Exchanges & Warranty

• Genuine Tyres and Trusted Brands: We only deal with genuine tyres and trusted brands (like Yokohama, Lenston, Wideway, and others).
• Tyre Warranties: Tyre warranties are provided by manufacturers, not directly by "New Wheels".
• Non-Returnable Products: Products, once installed or used, are non-returnable, except in cases of verified defects.
• Warranty Claims: Claims under warranty must include the original invoice and a tyre inspection report.

7. Limitation of Liability

• No Liability for Damages: "New Wheels" is not liable for any indirect, incidental, or consequential damages arising from website use or product issues.
• Installation Risk: Installation or fitting done outside our shop is at the customer's own risk.

8. Third-Party Links

• External Links: Our website may include links to other tyre companies, service providers, or partner websites, provided for convenience only.
• No Responsibility for Third-Party Content: "New Wheels" is not responsible for their content, accuracy, or privacy policies.

9. Intellectual Property

• Ownership of Content: All text, images, graphics, and content on "NewWheels.pk" are owned or licensed by "New Wheels".
• Usage Restrictions: Users may not copy, modify, or reuse the website content without written permission.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

11. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. The latest version will always be available on this page. Continued use of the site after changes means you accept the updated terms.

12. Contact Information

If you have any questions about our Terms and Conditions, please contact us:

Email: info@newwheels.pk

Phone: +92 321 2190002

Address: Shop No. 7, Raja Center, Sharfabad, Federal B Area Block 1 Karachi, 75960